Terms & Conditions
Welcome to Eugene Chauffeurs:
These Terms and Conditions govern your use of our services and website. By accessing our services, you agree to comply with these terms. Please read them carefully.
Service Use:
Eligibility: Services are available to individuals who can form legally binding contracts under applicable law. By using our services, you confirm that you meet these criteria.
Booking Confirmation: Your booking is confirmed once you receive a confirmation notice from us. Please review the details carefully and inform us immediately of any errors.
Payment: Full payment is required at the time of booking unless otherwise arranged. Prices are subject to change without prior notice.
Cancellation Policy:
Cancellation by You: You may cancel your booking up to 24 hours before the service time for a full refund. Cancellations made within 24 hours of the service time may incur a fee.
Cancellation by Us: We reserve the right to cancel any service due to unforeseen circumstances. In such cases, you will receive a full refund or the option to reschedule.
Liability:
Service Delays: While we strive to ensure timely service, we are not liable for delays caused by traffic, weather, or other factors beyond our control.
Damages: We are not responsible for loss or damage to personal belongings during your use of our service. Please ensure you keep your valuables with you at all times.
Limitation of Liability: Our liability for any claim related to our services is limited to the fee you paid for the service.
Conduct:
Behavior: We expect all clients to behave in a manner that does not disrupt the service or harm the safety or comfort of our chauffeurs and other clients.
Prohibited Activities: The use of our services for illegal activities is strictly prohibited. We reserve the right to terminate your service without refund if you violate this provision.
Privacy: Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
Changes to Terms: We reserve the right to modify these Terms and Conditions at any time. Your continued use of our services after any changes indicates your acceptance of the new Terms.
Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to its conflict of law provisions.
Contact Us: For any questions regarding these Terms and Conditions, please contact us directly.
Effective Date: These Terms and Conditions are effective as of 01.04.2024 and were last updated on 10.04.2024.
Thank you for choosing Eugene Chauffeurs. We look forward to serving you with excellence.
CONSUMER RIGHTS
Citizens Advice Bureau can provide information on consumer rights related to services not performed with professionalism and a duty of care. You can access their information and services at www.citizensadvice.org.uk
THE COMPANY
Eugene Chauffeurs specialise in providing chauffeur and concierge services tailored to Elite high net worth individuals.
Our unwavering commitment lies in delivering a timely and professional experience ensuring discretion is central. We know acknowledge clients and their individual requirements.
We understand the unique needs of high-net-worth individuals and elite sportsmen.
Our concierge services are here to simplify your life by providing you ease whether it be personal shopping and reservation management to co-ordinating train- ing facilities, private jet charters, and more.
DATA PROTECTION AND PRIVACY
Data protection and privacy laws aim to protect individuals’ personal information from unauthorized access, use, disclosure, and destruction. The General Data Protection Regulation (GDPR) is a key piece of EU legislation that governs data protection and privacy. It applies to all organizations operating within the European Union (EU) and sets out the rights of individuals with regard to their personal data, as well as the obligations of organizations when processing personal data. In the UK, the GDPR is implemented through the Data Protection Act 2018. If you have concerns about data protection and privacy, you can contact the Information Commissioner’s Office (ICO) in the UK, which is responsible for enforcing data protection and privacy laws.
All customer data is stored securely and is only used for the purpose of providing the customer with the best possible service. Eugene Chauffeurs will never share customer data with any third parties without the customer’s prior consent.
Eugene Chauffeurs do not store any credit card data.
Eugene Chauffeurs uses the services of third party payment processors. Eugene Chauffeurs is not responsible or liable for any errors by these payment processors who hold PCI-DSS certification. Eugene Chauffeurs will never share any customer data with any third parties, unless required to do so by law.
INTELLECTUAL PROPERTY RIGHTS AND LICENSE
All trademark rights, copyright, database rights and any other intellectual property rights of any nature relating to Eugene Chauffeurs are exclusively owned by Eugene Chauffeurs Ltd and/or its group of companies.
Eugene Chauffeurs Ltd hold copyright for Eugene Chauffeurs within the United Kingdom and the rest of the World.
Applicable Law:
The statement “The Terms and Conditions and any related contract are performed, regulated and interpreted exclusively in accordance with UK law” means that the legal agreement between the parties, including any terms and conditions, will be governed by the laws of the United Kingdom. This means that any disputes or legal issues arising from the agreement will be resolved according to UK law.
This statement is commonly included in contracts to specify the governing law and jurisdiction, which helps to ensure that the parties understand the legal framework within which the agreement will operate. By specifying that UK law will apply, the parties can have confidence that their rights and obligations will be clearly defined and protected under the jurisdiction of UK courts.
It’s important to note that the choice of governing law can have significant implications for the parties, as different countries may have different laws and regulations regarding contracts, dispute resolution, and other legal matters.